Turntide for Buildings FAQs

General

What is Turntide for Buildings? What does it do?

Turntide for Buildings (under Turntide’s Technology for Sustainable Operations) is a full solution from Turntide to help organizations accelerate their path to sustainable operations in how they operate their buildings, with an open architecture of cloud insights, edge automation, and smart motors.

Why is Turntide launching Turntide for Buildings?

In today’s environment, businesses can no longer afford not to prioritize sustainability. Turntide enables businesses to have the tools, data, and insights to drive measurable progress in sustainable operations, helping businesses achieve higher profitability, happier employees and increased brand value.

Who is the Turntide for Buildings for?

Turntide for Buildings is for building owners within commercial and light industrial sectors, including (but not limited to) banks, quick service restaurants, warehouses, retail, grocery, and automotive.

Does Turntide offer a Building Management Solution?

Turntide’s solution contains a layer of building management, but comprises an end-to-end solution to help businesses monitor, control, and manage a variety of building devices and equipment including HVAC, lighting, metering, and more.

Turntide’s solution contains a layer of building management, but comprises an end-to-end solution to help businesses monitor, control, and manage a variety of building devices and equipment including HVAC, lighting, metering, and more.

I already have a BMS. Why do I still need to use Turntide?

Many BMS systems lack cross-platform connectivity and compatibility. Turntide connects an entire fleet of buildings running on different BMS systems, streamlining multi-site portfolio management to effectively manage executive, regional, and equipment-level KPIs.

What is my expected energy savings from Turntide for Buildings?

Energy savings will ultimately depend on various operational and environmental factors in the building. However, Turntide Smart Building can be expected to provide significant energy savings across multiple dimensions. Turntide motors have saved businesses an average of 64% on HVAC energy consumption compared to a baseline. Savings from operational insights vary widely, but some customers have seen 15-20% savings through insights generated from the Turntide app.

Turntide App

What are the primary applications for the Turntide app?

Turntide’s application can be used to monitor and control building equipment such as HVAC, lighting, meters, and more. The application supports the ability to view data, change settings, manage schedules, troubleshoot issues, and set notifications.

What building environments are supported by the Turntide app?

Turntide’s application currently supports customers in all building types – from offices, schools, healthcare, greenhouses, sports facilities, multi-family, and more.

What are the components of Turntide offering?

Turntide’s solution consists of edge hardware (located on-premise), Turntide Cloud, and Turntide App (accessible over a standard web browser or mobile app).  It is a native cloud application and does not require installation of special software, database licenses, or additional servers. Turntide offers 3rd party devices such as thermostats, sensors, meters, and controllers as needed.

Can Turntide integrate with other BMS systems?

Turntide can integrate with a variety of BMS systems using open standard protocols (BACnet and Modbus) and select proprietary protocols.

What other systems can Turntide integrate with?

Turntide can integrate with a variety of devices, equipment, subsystems, and systems. The most common devices are sensors, HVAC, lighting, meters, and other building equipment.

How does Turntide secure data in my building?

Turntide data is secured through a variety of measures, including DDoS protection and network encryption.

Who owns the data that’s being generated by Turntide?

The security of your business data is important. At the end of the term, the customer owns the data; data always remains your property.

Turntide Smart Motor SystemTM

What is the Turntide Smart Motor SystemTM?

The Turntide Smart Motor System is Turntide’s breakthrough sustainability technology solution for built environments. Through breakthrough innovations to legacy motor technology, the Turntide Smart Motor System helps drive down HVAC energy consumption and operating costs, creating a path to 100% renewable energy and more successful businesses.

What is the Turntide Smart Motor System designed for?

The Turntide Smart Motor System is designed for built environments such as buildings and is intended to be a simple drop-in replacement to existing motors used in HVAC, such as blower fans in rooftop units (RTUs).

How does the Turntide Smart Motor System work?

The Turntide Smart Motor System drives down energy consumption in HVAC through a combination of innovations based on optimal device physics, precise control algorithms, and connectivity. 

  1. Optimal Device Physics: Turntide motors are based on an optimally efficient motor design which is based on a variation of switched reluctance motor (SRM) architecture.
  1. Precise Control Algorithms: The Turntide Motor Controller feeds in precise control algorithms to ensure the motor always runs at the highest efficiency possible. 
  1. Connectivity: With a motor system that is connected to sensors and the cloud, the Turntide Smart Motor System monitors the motor’s operating environment to enable you to ensure motors are running on optimal operating parameters – anytime, anywhere.

Check out this video to learn more: https://www.youtube.com/watch?v=-Fyp0HsCmX8

What makes Turntide’s version of switched reluctance motor technology unique? What makes it an Optimally Efficient MotorTM?

Throughout the 20th century, switched reluctance motors had been unable to commercialize into a mainstream motor technology due to its performance limitations. This limited its application to high-reliability industrial use cases such as nuclear energy.

However, this all changed in 2003, when Piyush Desai (one of Turntide’s co-founders) investigated switched reluctance motor technology for his Ph.D. thesis. He developed the world’s first high-rotor pole switched reluctance motor (HR-SRM), which increases the number of rotor poles within the motor design to achieve higher torque and efficiency. Since Turntide’s founding in 2013, Turntide has made further improvements to the performance of HR-SRM, reducing torque ripple, noise, and vibrations, while increasing motor torque and efficiency. Turntide has also further improved the efficiency of switched reluctance motors through patented control algorithms running on the Turntide motor controller, switching current on and off rapidly up to 20,000 times per second.

These mechanical and algorithmic advantages, developed over years of intensive research from Turntide’s R&D team, make Turntide motors optimally efficient, providing a winning combination of efficiency, reliability, and connectivity.

What is the expected energy savings for a Turntide motor retrofit?

Turntide’s customers have slashed their HVAC energy consumption by an average of ~64%, which provides immediate energy savings for an investment that will pay for itself. Actual savings depend on factors such as an RTU’s operating environment and run conditions.

What range of motors does Turntide offer?

Currently, Turntide offers motors in the 1 – 15 HP range.

Availability

How do I buy the Turntide Technology for Sustainable Operations?

Contact Turntide Sales or visit our website to learn more about the solutions available to you. Turntide will provide expert advice and guidance on sustainable Smart Building solutions and will design a customized solution for your business strategy.

In which countries is Turntide available?

Availability varies by country/region. However, Turntide solutions are generally available in the United States, Canada, United Kingdom, and some regions in the EU.

Support and Troubleshooting

Where can I find Turntide technical support documentation?

Technical support documentation can be found at www.turntideacademy.com

How do I make sure that I’m using the latest software for my Turntide products?

The Turntide web application is always updated to the latest version. For the Turntide app, check the App Store or Google Play store for updates.

I have a technical issue and need help. How can I get help?

Technical support documentation can be found at www.turntideacademy.com. If your issue is not covered, please send us an email at support@turntide.com, or call us at 877-778-8470 (available M-F between 7 am – 9 pm EST).